Legal information
Privacy
We value the careful handling of personal information. This privacy notice describes, in general terms, what information may be transmitted when you submit a contact or appointment request through this website.
Contact and appointment requests
When you contact us using the contact or request form, the information transmitted may include your name, email address, phone number, device details, selected service, support type, preferred date and time, and message. This information is used to process and respond to your request.
Remote Support
Remote access is only carried out with the customer's consent and only to the extent necessary for the agreed technical support.
Technical data
When you visit a website, technically necessary information may be processed by the hosting or transmission service. The specific data processed and how long it is stored depend on the technical services actually used.
No absolute security guarantee
Despite careful technical and organisational measures, the absolute security of data transmitted over the internet cannot be guaranteed.
Privacy questions
If you have questions about the processing of your information, you can contact us at info@it-hilfe-zurich.ch.